Two patients limp into two different medical clinics with the same complaint. Both have trouble walking and appear to require a hip replacement.
The first patient is examined within the hour, is x-rayed the same day and has a time getting booked for surgery the following week. The second sees his family doctor after waiting a week for an appointment, then waits eight weeks to see a specialist, then gets an x-ray, which isn’t reviewed for another week, and finally has his surgery scheduled for six weeks from then.
Why the different treatment for the two patients?
The first was Golden Retriever.
The second is a senior citizen with an HMO.